Vendor Reviews

Host Rocket

Plan Reviewed
 
Shared Hosting
Monthly Fee
  $4.99
Contract Length
  3 Years
Money Back Guarantee
  30 Days
Pro-rated Refund
 
Yes, but
Disk Space
  1,000 GB
Monthly Data Transfer
  Unlimited
Domain Name
  $20
Site Creation Tools
  Yes
E-Commerce Support
  Yes
Yahoo! Credits
  $50
Google Credits
  No
Microsoft (MSN) Credits
  No
SSL Access
  Yes
cPanel
  Yes
Perl
  Yes
PHP 4 & 5
  Yes
FrontPage Extensions
  No
MYSQL Databases
  10
Advanced Scripts
  RoR, ASP
Website Backup Software
  Yes
Website Stats
  Yes
Email Accounts
  Unlimited
Spam Protection
  Yes
Audio & Video Support
  Yes
Add-ons Included
  Yes
Toll-Free Phone Support
  24/7
Chat Support
  No
Email Support
  24/7
Uptime Guarantee
  No
More Info

Plan Reviewed: Shared Hosting

Pros

  • 30-day money back guarantee
  • $50 Yahoo Search Marketing credit

Cons

  • $29.95 setup fee
  • $49.95 disconnect fee
  • No uptime guarantee
  • Poor customer service
  • No chat support
  • No FrontPage Extensions support, No Python support, No Cold Fusion support, No Postgre SQL databases

Conclusion
Host Rocket's Shared Hosting plan is a subpar web hosting plan. The plan supports Perl, PHP, and CGI. However, it only supports 10 MySQL databases and doesn't support FrontPage extensions, Python, Cold Fusion, or PostgreSQL databases. If you have a website or database that requires that software to run properly, then you should look at other services that do support those frameworks.

Host Rocket charges a setup fee regardless of which plan you purchase and never specifies the amount of it on their website. We had to contact them to find out that it was $29.95. On top of that, it took a long time to make changes to our files in their File Manager. They also don't have chat support or have an uptime guarantee. If you decide to cancel your service after the 30 day money back guarantee period, you must pay a $49.95 disconnect fee. We suggest looking at other web hosting providers that provide more for your money.

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Host Papa

Plan Reviewed
 
Basic
Monthly Fee
 
$5.95
Contract Length
  3 Years
Money Back Guarantee
  30 Days
Pro-rated Refund
  No
Disk Space
  Unlimited
Monthly Data Transfer
  Unlimited
Domain Name
  1 Free
Site Creation Tools
  Yes
E-Commerce Support
  Yes
Yahoo! Credits
  $25
Google Credits
  No
Microsoft (MSN) Credits
  No
SSL Access
  Yes
cPanel
  Yes
Perl
  Yes
PHP 4 & 5
  Yes
FrontPage Extensions
  Yes
MYSQL Databases
  100
Advanced Scripts
  No
Website Backup Software
  No
Website Stats
  Yes
Email Accounts
  Unlimited
Spam Protection
  Yes
Audio & Video Support
  Yes
Add-ons Included
  Yes
Toll-Free Phone Support
 
Limited Hours
Chat Support
 
Limited Hours
Email Support
  24/7
Uptime Guarantee
  99.9%
More Info

Plan Reviewed: Basic

Pros

  • 30-day money back guarantee
  • $25 Yahoo Search Marketing credit
  • $50 Promo People Products credit

Cons

  • No pro-rated refund for unused months
  • Limited customer service hours
  • No Google AdWords&trade credit
  • No MSN adCenter credits
  • No Ruby on Rails support, ASP.net support, No Cold Fusion support

Conclusion
Host Papa gives you a decent service but there are a few crucial things missing, such as a pro-rated refund, broad support for various programming languages and 24/7 customer service, making it hard to recommend. If you decide to cancel your service after the 30 day money back guarantee period, you aren't given a refund. Host Papa's customer service hours are limited to 8 a.m. to 10 p.m. on weekdays and 9 a.m. to 6 p.m. on the weekends. Virtually all web hosts have 24/7 customer service, so it is not a good sign that Host Papa has restricted customer service hours. Host Papa also does not backup data on their servers, while all of the other web hosting providers in our survey do. They do not take any responsibility for any data lost on their servers, which is not the most reassuring thing to see when signing up for a web hosting plan.

The plan does give you $25 worth advertising credits with Yahoo but that is nothing extraordinary. Host Papa service supports what scripting languages you would expect and not much more. Their service only supports PHP, Perl, and CGI. You should usually expect to get support for Ruby on Rails or Python, but it is forgivable that Host Papa's service does not support them.

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1 & 1

Plan Reviewed
  Beginner
Monthly Fee
 
$3.99
Contract Length
  1 Year
Money Back Guarantee
  90 Days
Pro-rated Refund
  No
Disk Space
  10 GB
Monthly Data Transfer
  300 GB
Domain Name
  1 Free
Site Creation Tools
  Yes
E-Commerce Support
  No
Yahoo! Credits
  $25
Google Credits
  $25
Microsoft (MSN) Credits
  $50
SSL Access
  No
cPanel
  Yes
Perl
  No
PHP 4 & 5
  Yes
FrontPage Extensions
  No
MYSQL Databases
  10
Advanced Scripts
  No
Website Backup Software
  Yes
Website Stats
  No
Email Accounts
  600
Spam Protection
  Yes
Audio & Video Support
 
No, but
Add-ons Included
  Yes
Toll-Free Phone Support
  24/7
Chat Support
  No
Email Support
  24/7
Uptime Guarantee
  No
More Info

Plan Reviewed: Beginner

Pros

  • 90-day money back guarantee
  • $50 Microsoft Adcenter credit
  • $25 Google AdWords&trade credit
  • $25 Yahoo Search Marketing credit

Cons

  • No pro-rated refund for unused months
  • No server priority
  • No uptime guarantee
  • No audio or video support
  • No chat support
  • No Ruby on Rails support, ASP.net support, No Cold Fusion support

Conclusion
1&1's Beginner plan has many cons to their service. If you decide to cancel your service after the 90 day money back guarantee period, you aren't given a refund. Unless you purchase their most expensive plan, you aren't given server priority which means that your website's uptime will be lower. This is probably the reason they don't have an uptime guarantee. 1&1 doesn't support Ruby on Rails, ASP.net, or Cold Fusion. If you have a website or database that requires that software to run properly, you should look at Host Gator for Ruby on Rails and ASP.net support and IX Webhosting for Cold Fusion support. They also don't provide live chat support which makes us wary about how reliable their service is.

1&1's Beginner plan includes 1 free domain and gives you $100 in search engine marketing credits spread across Microsoft, Google, and Yahoo. However, their cons far outweigh their pros. Although the Beginner plan is cheap, you can get a much more robust service elsewhere for an additional dollar per month.

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Easy CGI

Plan Reviewed
  Advanced
Monthly Fee
  $7.96
Contract Length
  1 Year
Money Back Guarantee
  30 Days
Pro-rated Refund
  No
Disk Space
  350 GB
Monthly Data Transfer
  3,500 GB
Domain Name
  None
Site Creation Tools
  Yes
E-Commerce Support
  Yes
Yahoo! Credits
  No
Google Credits
  No
Microsoft (MSN) Credits
  No
SSL Access
  Yes
cPanel
  Yes
Perl
  Yes
PHP 4 & 5
  Yes
FrontPage Extensions
  No
MYSQL Databases
  50
Advanced Scripts
  RoR
Website Backup Software
  Yes
Website Stats
  Yes
Email Accounts
  500
Spam Protection
  Yes
Audio & Video Support
  Yes
Add-ons Included
  Yes
Toll-Free Phone Support
  24/7
Chat Support
  No
Email Support
  24/7
Uptime Guarantee
  99.9%
More Info

Plan Reviewed: Advanced

Pros

  • 30-day money back guarantee
  • 24/7 phone and email support

Cons

  • No pro-rated refund for unused months
  • No free domain name
  • No site promotion credits
  • No chat support
  • No FrontPage extensions support, No ASP.net support, No Cold Fusion support, No PostgreSQL databases

Conclusion
For the features you get, Easy CGI's Advanced plan is overpriced. We recommend looking at other web hosting providers to get more out of your money. For starters, the plan doesn't support FrontPage Extensions, ASP.net, Cold Fusion, or PostgreSQL databases. They also don't offer a pro-rated refund. If you decide to cancel your service after the 30 day money back guarantee period, you aren't given a refund. Easy CGI also doesn't give you a free domain name or offer you any site promotion credits to get you started with your search engine marketing campaigns. Although they have 24/7 phone and email support, they don't provide live chat support.

The Advanced plan supports Perl, PHP, CGI, and 50 MySQL databases. You only get 350 GB of disk space and 3,500 GB of bandwidth, but this is far more than the average user needs. Overall, we strongly recommend looking elsewhere to find a web hosting provider with a more robust feature set.

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